Vonage Blog

Travelers Can Now Roam Free with Vonage Mobile

reachme
Many Americans have experienced the unfortunate and often unknown consequences of using their cell phone while traveling abroad: returning home to a bill for hefty international cellular roaming charges. In fact, fifty percent of global international travelers don’t even use voice services1 for fear of high roaming costs. To address this issue, Vonage introduced ReachMe Roaming™, a patented feature of its Vonage Mobile App® that allows U.S. travelers to receive free2 incoming calls to their existing cell phone numbers when connected to Wi-Fi anywhere in the world.

With ReachMe Roaming, family, friends and business associates simply call a traveler’s cell number to connect. Unlike other roaming solutions, there is no need to remember additional access numbers or provide a new phone number. U.S. customers can also make free calls back to the U.S., allowing them to enjoy seamless, two-way communication at no cost while traveling abroad, making the app a must-pack item for international travel.

How it Works

The feature is easy to turn on when traveling. Users simply select “ReachMe Roaming” from the app’s settings to activate the service. U.S. travelers can use the feature for free in any country where a Wi-Fi connection is available.

When someone calls the traveler’s cell phone number, Vonage Mobile seamlessly delivers the call in the app. If the app user is unavailable or outside a Wi-Fi area, missed calls go directly to Vonage Mobile voicemail where the caller can leave audio or video voicemails that are delivered once the user is back on Wi-Fi. The ReachMe Roaming feature can also be used over 3G/4G; however, data charges from the carrier may apply.

ReachMe Roaming is currently available in the U.S. for Android™ users who have service with GSM carriers3. The Company is exploring expanding this service to additional carriers, countries and operating systems. Current app users who qualify simply update their Vonage Mobile App to utilize the feature; new users can download the app directly from Google Play or from the Vonage Mobile website, www.vonagemobile.com.

1 Source: Syniverse and Informa Telecoms & Media 2012
2 Vonage is offering the ReachMe Roaming feature for free for a limited time.
3 Currently available to Android users who have AT&T® and T-Mobile® service